Linda Straub Jones is a Sr. Account Executive with NeuAnalytics. She has over 30 years of experience in the credit/collections industry and has worked as a collector, skip tracer, paralegal, and a data specialist for bankruptcy, deceased, and compliance data.
In my first article, I explained what Omni-Channel Communications means for Collections, my second article addressed the generational and regulatory considerations surrounding the ...
In my last article I discussed what Omni-Channel Communications is in the collections environment, and the benefits of using Omni-Channel Communications in your collections ...
Consumers just aren’t picking up their phones to talk anymore. It’s hard enough to reach them for non-collection reasons, but once the account goes into collections, for some ...
