Catch up on industry news regarding OCA compliance, financial operations, and more.
It’s important for creditors to have a thorough understanding of the dispute process, and how best to manage and respond to collection disputes. Consumer disputes happen for many ...
In 2021, the CFPB’s 2021 Consumer Response Annual Report showed a total of nearly 1 million complaints, with more than 70% related to credit and consumer reporting and another 12% ...
The inefficiencies and insecurities inherent in handling content have never been more complex for debt collectors. While there has always been a fairly high level of inefficiency ...
