Implementation That Builds
On What You Already Run.
NeuAnalytics sits on top of your core systems instead of replacing them, so the work begins producing from day one rather than waiting on a migration. Most enterprise deployments go live within 60 to 90 days, with specialists working beside your team.
How a Rollout Works
Three stages, with your core platforms running the whole way through.
Foundation and Alignment
Operations are understood, systems are connected, baselines are set and goals are agreed. NeuAnalytics backs into your existing technology stack, so the partnership begins producing from day one instead of waiting on a migration.
Go Live
Most enterprise deployments go live within 60 to 90 days. Your core platforms keep running throughout, because NeuAnalytics extends them with servicing intelligence, compliance automation and case management rather than replacing them.
Optimization and Adoption
Your team builds fluency, processes sharpen, and early performance gains become visible and measurable. From there the work continues through scale, ownership and mastery, as described on Our Approach.
What NeuAnalytics Connects To
Servicing operations run on data from dozens of sources. This is how it comes in, and how it goes back out.
Your Core Systems
NeuAnalytics integrates with core servicing systems including TSYS, FICO, Fiserv, FIS, SAP, Salesforce, Shaw, defi, amdocs, HOGAN and Finacle, so existing infrastructure stays in place.
How Data Comes In
Data arrives from core systems, vendors, bureaus, regulators and internal teams. NeuAnalytics ingests, normalizes and unifies it in one operational layer, whether the source is a collection agency’s nightly placement file, a bureau update, a payment processor feed or a compliance audit result.
How Data Goes Out
Account inventory can be placed with agencies, law firms or debt buyers by scheduled SFTP, direct API or manual placement, and integration-ready APIs connect NeuAnalytics to other enterprise systems.
Configuration Without a Rebuild
Configurable workflow engines for each servicing function, with automated exception handling and escalation routing built in, so workflows change without starting over.
Who Is in the Room After Go-Live
The same operating cadence NeuAnalytics has run with Fortune 500 creditors since 2006: embedded specialists and a fixed rhythm.
Daily Standups
Specialists join your operational standups to review overnight results, clear placement exceptions and prioritize the day’s work queues, so questions are answered by people who know your portfolio, not a ticket system.
Weekly Reviews
Each week, recovery performance by segment, vendor scorecards and compliance audit results are reviewed with your operations leads, and contact strategies and placement logic are adjusted while the data is fresh enough to act on.
Monthly Strategy Sessions
Monthly sessions keep the work aligned to your priorities between the weekly reviews and the quarterly assessments.
Quarterly Business Assessments
Your leadership and ours review results against target, the capability built during the quarter, the regulatory changes ahead, and the roadmap for the next stage.
Security You Can Review Before You Commit
Infrastructure is part of the evaluation, not an afterthought. Security & Infrastructure has the detail.
Dedicated Private Hardware
NeuAnalytics operates on dedicated private hardware in two co-located data centers on separate power grids more than 1,000 miles apart. Client data is never stored in a shared public cloud environment.
Certified Controls
NeuAnalytics holds SOC 1 Type II, SOC 2 Type II, ISO 27001, ISO 27002 and PCI DSS 4.0 certifications, scoped to the environment that holds client data.
AI Is Optional
AI capabilities are available when your team is ready, and the full platform runs on proven workflows from day one. Where AI is used, it runs on locally hosted models isolated from the public internet.
Implementation: Common Questions
How long does implementation take?
Most enterprise deployments go live within 60 to 90 days. NeuAnalytics integrates with core servicing systems so that your existing infrastructure stays in place, and specialists work alongside your team from the start.
Do we have to replace our existing systems?
No. NeuAnalytics sits on top of your core systems and extends them with servicing intelligence, compliance automation and case management. Your core platforms continue to run the rails.
Which systems does NeuAnalytics integrate with?
NeuAnalytics integrates with core servicing systems including TSYS, FICO, Fiserv, FIS, SAP, Salesforce, Shaw, defi, amdocs, HOGAN and Finacle, as well as major loan origination systems, core banking platforms, collections management systems and enterprise data warehouses.
What does NeuAnalytics do after go-live?
The engagement is an embedded partnership, not a hand-off. Specialists join your daily standups, review performance and vendor scorecards with your operations leads each week, hold monthly strategy sessions and run quarterly business assessments with your leadership. Our Approach describes the model.
Do we have to use AI?
No. AI capabilities are optional. Conservative institutions run the full platform on team-configured workflows from day one, and AI is an additive layer for teams that are ready for it, not a requirement.
Deeper Reads on Technology and Compliance
Background for teams planning a change to the systems behind their servicing operations.
Legacy Systems in Today’s Antiquated Tech Landscape
How cloud-first migration, API-driven architecture, and AI integration are reshaping the technology landscape for creditors still running on-premises recovery platforms.
Read article →
Implementing a CFPB-Required Compliance Management System
What the CFPB expects of a compliance management system, and how to implement one effectively.
Read article →
Compliance Frameworks: They Aren’t Built in a Day
Why a compliance framework for debt collection is never finished, and why automated compliance management matters.
Read article →